Overview
Emotional Intelligence for all staff
Understanding and Managing Our Emotions
This course will provide you with an opportunity to explore what is meant by the term Emotional Intelligence, and its value to you during stressful times. It will help you develop your insights into your own emotions and how to manage them.
This 90-minute course is a mix of input and individual activities, with access to online resources & research.
This programme will cover key concepts and models, with the emphasis on developing practical knowledge, skills and confidence to apply in the context of your workplace.