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Code: BH/21/1251 An Introduction to Mentoring (Microsoft Teams) (EVENT FULL)

This programme will provide an introduction to mentoring with clarification of what mentoring is, the role of the mentor and some skills development.

Those who wish to embark on the role to get a clear picture of what this would mean plus some tangible experience to build on in future should they wish to pursue the role.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 09:30 - 12:30 Microsoft Teams Map

Code: BH/21/0934 Emergency First Aid - Adult Social Care (EVENT FULL)

This course is for Adult Social Care staff and enables first aiders to give emergency first aid to someone who is injured or becomes ill. The objective of the qualification is to benefit delegates by enabling them to attain the knowledge and practical competencies needed to deal with a range of first aid situations and/or take on the role of first aider in the workplace.

This qualification is for people who have a specific responsibility at work, or in voluntary and community activities, to provide basic first aid to people in a range of first aid situations.

The programme has been amended due to the Covid-19 outbreak and infection prevention control measures and special instructions for attending this course are attached.  Please ensure these are read and understood before applying and attending the programme. Delegates can also request a full copy of the risk assessments that cover this training course.

Please note: - this course is open to adult social care staff across the council and across the Independent Voluntary Sector. Whilst the course is delivered in a covid secure way, please consider with your manager whether it is essential for you to attend as the delegates may be a mix of staff from different workplaces.

There are four practical assessments that delegates will have to complete throughout the course, and these will be observed by the trainer.   During the course the trainer will also carry out on-going assessment to assess the delegates’ knowledge, skills and understanding related to the assessment criteria.  As there is an element of physical activity on this course suitable footwear and clothing should be worn. 
There is also a theory assessment/multiple choice paper at the end of the course to assess competence and gain certification. 

The delegate will need to demonstrate, without assistance from a third party, practical tasks such as CPR with the casualty on the floor to simulate a real-life situation. If the delegate is unable to carry out this practical assessment, for example, because they cannot kneel, then they will not pass the course and will not gain the qualification.  In exceptional circumstances, delegates who are not able to kneel may be able to carry out the task from a standing position, and this is acceptable.

This qualification is valid for a period of 3 years, and will be issued to those who have met the required standard.. The learner needs to re-take the qualification before the certificate expiry date to remain qualified by attending a full one day/six hour Emergency First Aid at Work course.

Delegates will be provided with a course manual to keep.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 09:30 - 16:30 Jury's Inn Hotel (behind. Brighton Station) - Suite 1 Map

Code: BH/21/1531 FCL Introduction to Microsoft Teams training

This virtual training session covers the important features in Microsoft Teams to help you to communicate and collaborate effectively using teams and channels. It is run by the Connecting You training team Matt Fleming, James Hardy and Sam Gathern. 
 
As part of the session, attendees will join the Welcome to Microsoft Teams at BHCC teams. This is a space where you can find useful information, test the functionality in Teams and ask questions.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 10:00 - 12:00 Microsoft Teams Map

Code: BH/21/1540 FCL Introduction to Microsoft Teams training - The Basics

This session covers the important features in Microsoft Teams to help you to communicate and collaborate effectively using teams and channels. It is run by the Connecting You training team Matt Fleming, James Hardy and Sam Gathern. This ‘Basics’ session is designed for those less confident when it comes to learning new software or with no previous experience of using Microsoft Teams. 
 
As part of the session, attendees will join the Welcome to Microsoft Teams at BHCC teams. This is a space where you can find useful information, test the functionality in Teams and ask questions.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 14:00 - 16:00 Microsoft Teams Map

Code: BH/21/1432 Immigration Process for UASC carers (Microsoft Teams)

This half day workshop will give carers an understanding of the asylum process and how to support unaccompanied children and young people.

The training will include a mixture of PowerPoint slides, video and interactive learning.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 10:00 - 14:00 Microsoft Teams Map

Code: BH/21/1371 Induction briefing session for “Improving Customer Experience” Mandatory – for all new starters (Microsoft Teams) (EVENT FULL)

Improving Customer Experience is everyone’s responsibility which in turn will increase customer satisfaction. We all need to be aware of all key initiatives that are underway in our organisation and how we could play our part in this. These currently include – Customer Promise, Customer Experience Vision, One Council approach, Equalities implications, learning from customer feedback.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 10:00 - 11:30 Microsoft Teams Map

Code: BH/20/1677 Introduction to Apprenticeships - Bite-Size sessions (for Managers)

Apprenticeships are work-based training programmes for all ages that provide opportunities for existing staff to acquire new skills, knowledge and behaviours in their existing roles or enable new apprentices to be recruited in the council.  

The Government has implemented a number of reforms; to increase quality and quantity of apprenticeships. The reforms include new employer driven Apprenticeship Standards, Public Sector Targets and an Apprenticeship Levy.

This bite-size session will be an opportunity for managers to;

  • meet the Apprenticeship Team,
  • explore opportunities and issues,
  • ask questions and gain a better understanding of new apprenticeship landscape
  • understand the 20% off job training gudance
  • understand your role in supporting the apprenticeship strategy
  • cover some of The Education Skills Funding Agency (ESFA) rules that the council are governed by
  • support you in your journey in recruiting an apprentice or supporting existing staff.  
     

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 11:00 - 13:00 Microsoft Teams Map

Code: BH/21/0819 Optional follow up session to the Recruiting Virtually eLearning course

To support recruiting managers with their recruitment & selection, we have arranged some online sessions for any questions managers may have, and any support that may be needed.

This online session is an opportunity for recruiting managers to attend if they have any questions or require further support from having completed the Recruiting Virtually eLearning course.

You must have completed the Recruiting Virtually eLearning before virtually attending this follow up session.

The session will be facilitated via Microsoft Teams by Norma Williams and Catriona Matthews Learning & Development Consultants from HR & OD

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 10:30 - 12:00 Microsoft Teams Map

Code: BH/21/1378 People & Performance Management (Zoom sessions) (EVENT FULL)

For managers to develop the knowledge and confidence required to more effectively manage individual performance.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 10:30 - 14:30 Zoom Map

Code: BH/21/0787 Personal Safety and De-escalation Techniques online sessions (Microsoft Teams)

This training is highly recommended for lone workers and other staff that work in a customer facing role who may deal with potential violence and aggression at work.

Lone Working is an area of work that can cause workers considerable stress and anxiety. This is particularly the case when workers have not considered the potential of the situation in a rational way. This area can also be problematic when workers do not receive appropriate support and/or sufficient training and guidance.

This training aims to provide participants with understanding of what would be considered safe working practices in this context. The course is informed by the policies and procedures of the organisation as well as material from the Suzy Lamplugh Trust, HSE, DoH, and NICE. It is set in the context of the Care Act (2014) and supports the Social Care Commitment.

The training does not cover the use of physical techniques.

Essential Information
Session Session Date Session Time Session Venue Map
1 14 September 2021 09:30 - 12:30 Microsoft Teams Map
2 15 September 2021 09:30 - 12:30 Microsoft Teams Map