This course will help services to meet the quality requirements of the Essential Standards of Quality and Safety. It will also support staff to understand the importance of their own role in working with the CQC as well as the role of managers and other staff.
The course will cover the role of the Care Quality Commission and their methods of working, Essential Standards of Quality and Safety, CQC Regulations and Review methods, Quality Risk Profiles and Notifications and the importance of the provider’s own Quality Assessments. It will look at a variety of quality assurance methods and how these methods of feedback should be used to assist quality improvement.
For information on the CQC's Transitional Monitoring Approach during Covid19 it is recommended that you also watch the Webinars provided by Skills for Care using the link below
https://www.skillsforcare.org.uk/CQC-provider-support/Transitional-Monitoring-Approach/Transitional-Monitoring-Approach.aspx?utm_source=Website&utm_medium=Podcast%20webpage%20(SfC)
Session | Session Date | Session Time | Session Venue | Map |
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1 | 22 April 2021 | 09:30 - 13:00 | Microsoft Teams | Map |
Session | Session Date | Session Time | Session Venue | Map |
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1 | 22 April 2021 | 10:30 - 14:30 | Microsoft Teams | Map |
This course looks at the main principles of adult safeguarding in line with the Care Act and the Making Safeguarding Personal approach. It explores practice issues regarding abuse or neglect to adults, including the responsibilities of staff in preventing and reporting. This course is aimed at customer facing staff who support adults.
If you require refresher training, please book a place on Safeguarding Adults Update instead.
Essential InformationSession | Session Date | Session Time | Session Venue | Map |
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1 | 22 April 2021 | 13:00 - 16:30 | Microsoft Teams | Map |
This training workshop will enable attendees to: Identify what parental conflict is and isn’t. Explore the research into its impact on children, as well as our own personal and professional responses to conflict and relationship challenges. Support parents by finding out about what is available for them to improve their relationship, as well as learning some ways to open up difficult conversations.
Essential InformationSession | Session Date | Session Time | Session Venue | Map |
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1 | 22 April 2021 | 09:30 - 11:00 | Microsoft Teams | Map |
Our Future Ways of Working programme builds on Our People Promise, our employment offer to all staff. Using our learning and experience of the past year, we want to involve you in the design of a future offer that supports ways of working for all, whether working in a front facing role across the city or working in a more flexible way.
Session | Session Date | Session Time | Session Venue | Map |
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1 | 22 April 2021 | 10:00 - 12:00 | Online Learning Session | Map |
This course will provide participants the opportunity to reflect on their practice and to produce actions to develop their skills.
This course is aimed at staff working in provider services.
Essential InformationSession | Session Date | Session Time | Session Venue | Map |
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1 | 23 April 2021 | 09:00 - 13:00 | Microsoft Teams | Map |
Our Future Ways of Working programme builds on Our People Promise, our employment offer to all staff. Using our learning and experience of the past year, we want to involve you in the design of a future offer that supports ways of working for all, whether working in a front facing role across the city or working in a more flexible way.
Session | Session Date | Session Time | Session Venue | Map |
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1 | 23 April 2021 | 10:00 - 12:00 | Online Learning Session | Map |
Coronavirus has changed the way almost all of us work now. It has also affected all aspects of our lives. Whether you are working from home, needing to continue your usual work in the community with social distancing safety measures, or unable to work right now, there is a need to be aware of your personal resilience.
This highly interactive session will give you the opportunity to reflect on your current resilience levels, learn some tips on looking after yourself during the COVID19 crisis, and discuss with others aspects of resilience that are particularly important in these difficult times.
Being resilient can help you bounce back in tough times, cope with additional pressures and stay healthy in times of change. Learning habits that build your resilience, ready for more turbulent times, will prevent you becoming over-whelmed by circumstances and keep you healthier in body and mind.
This short session will introduce you to a resilience model against which you will self-assess against your current state of resilience, show you how a stronger base of resilience will help you cope with changes at work and home.
Session | Session Date | Session Time | Session Venue | Map |
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1 | 26 April 2021 | 14:15 - 15:45 | Microsoft Teams | Map |
Who is this course for?
This 2 day recertification course is specifically for qualified First Aiders who hold a current First Aid at Work certificate nearing expiry and need to renew their qualification for a further 3 years.
When attending a two day Re-Certification course, delegates must be aware that the syllabus is covered at a significantly faster pace, in the understanding that learners are familiar with the topics and have previously attended the 3 day First Aid at Work course.
You can only attend this course if -
Session | Session Date | Session Time | Session Venue | Map |
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1 | 26 April 2021 | 09:30 - 16:30 | Old Ship Hotel - Regency Room | Map |
2 | 27 April 2021 | 09:30 - 16:30 | Old Ship Hotel - Regency Room | Map |
This update is for staff who have attended the safeguarding adults basic awareness training in the last 3 years and need a refresher.
The course is a reminder of the main principles of adult safeguarding in line with the Care Act and the Making Safeguarding Personal approach. It explores practice issues regarding abuse or neglect to adults, including the responsibilities of staff in preventing and reporting this. This course is aimed at frontline staff who support adults.
Essential InformationSession | Session Date | Session Time | Session Venue | Map |
---|---|---|---|---|
1 | 26 April 2021 | 09:30 - 13:00 | Microsoft Teams | Map |