Search for Learning and Development Services and Pathways

This course is for Adult Social Care staff and enables first aiders to give emergency first aid to someone who is injured or becomes ill. It includes both theory and practical sessions and is designed to boost confidence. 

There are a number of practical assessments throughout the course that delegates will have to complete.  There is also a multiple choice assessment paper at the end of the course.  Certificates, valid for three years, will be issued to those who have met the required standard.  


Each delegate will be provided with a first aid manual.

This 2 day recertification course is specifically for qualified First Aiders who currently hold a current ‘in date’ 3 year First Aid at Work Certificate nearing expiry who need to renew their qualification for a further 3 years and refresh their knowledge and skills.

This is not the 12 month annual refresher event, please ensure you are accessing the correct event.

Eligibility – You can only attend this course if -
You are a qualified First Aider and have previously attended the 3 day First Aid at Work Course and
Your current certificate will still be in date at the time of the course BUT is due to expire in following 6 months or has not expired by more than 30 days.

You can’t attend this course if -

If you currently hold an Emergency First Aid at Work certificate, you cannot top this up to a full First Aid at Work certificate by undertaking this course.

It is strongly recommended that you book your space on this course between 3 and 6 months prior to your First Aid at Work Certificate expiring.

NB: Suitable clothing taking some physical activity into account should be worn.

This course will explain the requirements and relevance of health and safety at work including basic hygiene and infection control. It will also help staff working towards these components of the Care Certificate.

This course will explain the requirements and relevance of health and safety at work including basic hygiene and infection control. It will also help staff working towards these components of the Care Certificate.

Improving Customer Experience is everyone’s responsibility which in turn will increase customer satisfaction. We all need to be aware of all key initiatives that are underway in our organisation and how we could play our part in this. These currently include – Customer Promise, Customer Experience Vision, One Council approach, Equalities implications, learning from customer feedback.

Loss and bereavement is an important component to all human interaction and has been brought into greater focus during the pandenimc. This training using Skype for business  offers exploration, insight and knoweldge into the complex processes of  loss and bereavement. It aims to provide understanding, beneficial in both personal and professional contexts and includes some simple practical tips and tools that can be used when encountering loss and bereavement in our work.