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Code: BH/22/0565 Welcome Session with the Chief Executive for New Staff - online session (Microsoft Teams)

Welcome Session for New Staff to Brighton & Hove City Council (online via Microsoft Teams)

This online session is mandatory for all new staff who have joined Brighton & Hove City Council.

The session aims are to welcome new staff to the council, provide an overview of the visions and priorities of the council and give an opportunity to learn about the organisational and political structure.

New staff will have the opportunity to meet and ask questions of the Chief Executive online.

As well as this session there are some other online eLearning modules you will need to complete:-

• Welcome to Brighton & Hove City Council
• Introduction to Brighton & Hove City Council
• Display Screen Equipment (DSE)
• Equality & Diversity eLearning
• Health & Safety
• Information Governance
• Policies and Support
• Fraud Awareness

You can access these modules by going to Online learning on the Learning Gateway and selectin the Induction section.

All new staff should also attend the Fair and Inclusive briefing.

Essential Information
Session Session Date Session Time Session Venue Map
1 27 September 2022 11:00 - 12:15 Microsoft Teams Map

Code: BH/22/0883 Induction briefing session for “Improving Customer Experience” Mandatory – for all new starters (Microsoft Teams)

Improving Customer Experience is everyone’s responsibility which in turn will increase customer satisfaction. We all need to be aware of all key initiatives that are underway in our organisation and how we could play our part in this. These currently include – Customer Promise, Customer Experience Vision, One Council approach, Equalities implications, learning from customer feedback.

Essential Information
Session Session Date Session Time Session Venue Map
1 28 September 2022 13:30 - 15:00 Microsoft Teams Map

Code: BH/22/0857 An Introduction to Mentoring (Microsoft Teams)

This programme will provide an introduction to mentoring with clarification of what mentoring is, the role of the mentor and some skills development.

Those who wish to embark on the role to get a clear picture of what this would mean plus some tangible experience to build on in future should they wish to pursue the role.

Essential Information
Session Session Date Session Time Session Venue Map
1 04 October 2022 09:30 - 12:30 Microsoft Teams Map

Code: BH/22/0559 Induction briefing session for “Improving Customer Experience” Mandatory – for all new starters (Microsoft Teams)

Improving Customer Experience is everyone’s responsibility which in turn will increase customer satisfaction. We all need to be aware of all key initiatives that are underway in our organisation and how we could play our part in this. These currently include – Customer Promise, Customer Experience Vision, One Council approach, Equalities implications, learning from customer feedback.

Essential Information
Session Session Date Session Time Session Venue Map
1 07 October 2022 13:00 - 14:30 Microsoft Teams Map

Code: BH/22/0119 Apprenticeship Drop in

Thinking of starting an Apprenticeship, not sure if it’s for you?

Did you know Apprenticeship programmes are available for all ages and available at all levels from Level 2 up to Degree and Masters Level 7?


The Apprenticeship Team are running virtual sessions for all management and staff interested in starting an apprenticeship and want to know more.  Book a place through the gateway and the apprentcieship team will send you a time to drop in.

Book onto a  drop in session near you!

Essential Information
Session Session Date Session Time Session Venue Map
1 18 October 2022 11:00 - 12:00 Microsoft Teams Map

Code: BH/22/0810 Personal Safety and De-escalation Techniques online sessions (Zoom)

This training is highly recommended for lone workers and other staff that work in a customer facing role who may deal with potential violence and aggression at work.

Lone Working is an area of work that can cause workers considerable stress and anxiety. This is particularly the case when workers have not considered the potential of the situation in a rational way. This area can also be problematic when workers do not receive appropriate support and/or sufficient training and guidance.

This training aims to provide participants with understanding of what would be considered safe working practices in this context. The course is informed by the policies and procedures of the organisation as well as material from the Suzy Lamplugh Trust, HSE, DoH, and NICE. It is set in the context of the Care Act (2014) and supports the Social Care Commitment.

The training does not cover the use of physical techniques.

Essential Information
Session Session Date Session Time Session Venue Map
1 18 October 2022 09:30 - 12:30 Zoom Map
2 19 October 2022 09:30 - 12:30 Zoom Map

Code: BH/22/0568 Building Your Resilience (Microsoft Teams) (EVENT FULL)

Coronavirus has changed the way almost all of us work now. It has also affected all aspects of our lives. Whether you are working from home, needing to continue your usual work in the community with social distancing safety measures, or unable to work right now, there is a need to be aware of your personal resilience.

This highly interactive session will give you the opportunity to reflect on your current resilience levels, learn some tips on looking after yourself during the COVID19 crisis, and discuss with others aspects of resilience that are particularly important in these difficult times.

Being resilient can help you bounce back in tough times, cope with additional pressures and stay healthy in times of change. Learning habits that build your resilience, ready for more turbulent times, will prevent you becoming over-whelmed by circumstances and keep you healthier in body and mind.

This short session will introduce you to a resilience model against which you will self-assess against your current state of resilience, show you how a stronger base of resilience will help you cope with changes at work and home.

Essential Information
Session Session Date Session Time Session Venue Map
1 01 November 2022 10:15 - 11:45 Microsoft Teams Map

Code: BH/22/1001 Cyber Security Awareness (AM)

This session is delivered by the Protect Officer from Surrey and Sussex Cyber Crime Unit, who work closely with the South East Regional Organised Crime Unit (www.serocu.org.uk).

One of their priorities is to raise awareness of cyber security issues within organisations.

This 1.5 hour presentation will cover:

 Current cyber threats/trends

  • Phishing & Social Engineering
  • Digital Footprints
  • Data Breaches
  • Malware & Ransomware
  • Ways to increase personal and business security
  • Response planning
  • Extra resources

Essential Information
Session Session Date Session Time Session Venue Map
1 02 November 2022 10:00 - 11:30 Microsoft Teams Map

Code: BH/22/0566 Welcome Session with the Chief Executive for New Staff - online session (Microsoft Teams)

Welcome Session for New Staff to Brighton & Hove City Council (online via Microsoft Teams)

This online session is mandatory for all new staff who have joined Brighton & Hove City Council.

The session aims are to welcome new staff to the council, provide an overview of the visions and priorities of the council and give an opportunity to learn about the organisational and political structure.

New staff will have the opportunity to meet and ask questions of the Chief Executive online.

As well as this session there are some other online eLearning modules you will need to complete:-

• Welcome to Brighton & Hove City Council
• Introduction to Brighton & Hove City Council
• Display Screen Equipment (DSE)
• Equality & Diversity eLearning
• Health & Safety
• Information Governance
• Policies and Support
• Fraud Awareness

You can access these modules by going to Online learning on the Learning Gateway and selectin the Induction section.

All new staff should also attend the Fair and Inclusive briefing.

Essential Information
Session Session Date Session Time Session Venue Map
1 03 November 2022 09:30 - 10:45 Microsoft Teams Map

Code: BH/22/0122 Apprenticeship Drop in

Thinking of starting an Apprenticeship, not sure if it’s for you?

Did you know Apprenticeship programmes are available for all ages and available at all levels from Level 2 up to Degree and Masters Level 7?

The Apprenticeship Team are running virtual sessions for all management and staff interested in starting an apprenticeship and want to know more.  Book a place through the gateway and the apprentcieship team will send you a time to drop in.

Book onto a  drop in session near you!

Essential Information
Session Session Date Session Time Session Venue Map
1 24 November 2022 14:00 - 15:00 Microsoft Teams Map