This course provides staff and managers with a chance to break down the Children's Home Regulations and Standards and review all practice. We focus on capturing the evidence Ofsted require, honestly critique areas of excellence and weakness with the view to improve practice going forward. For homes that are currently 'Outstanding', we will help to identify ways to maintain your rating.

The course aims to empower staff and managers by identifying the good work that takes place daily and by showing the gaps that need to be filled in order to improve good practice and staff retention through better understanding of what is required from them.

Essential Information

A half-day online outline programme on telephone skills training, which will focus on dealing with angry and challenging customers.

Essential Information

This course covers the essential features in Microsoft Teams required for managing your team, such as managing team settings, membership and communications. The course will train you to create, manage, maintain and close your collaborative workspaces effectively and securely. 
 
Course contents 

• Overview of Teams 
• Creating a team 
• Managing and maintaining your team 
• Managing Files 
• Closing your team 
• Q&A 

Note: This course is designed for intermediate users of Microsoft Teams. Please attend the Introduction to Microsoft Teams training before attending the session. You will only need to attend this course if you manage a team.

Essential Information

NHS Continuing Healthcare (CHC) is a package of care arranged and funded by the NHS. This supports care outside of hospital for individuals who are assessed as presenting with a primary health need rather than primary social care needs. The course looks at the CHC assessment process, key principles and eligibility criteria in order to develop a basic understanding of CHC.
 
This course is mandatory for all HASC staff undertaking Care Act assessments.

Essential Information

This training day has been designed to develop participants’ knowledge and understanding of our legal system and what may arise when someone has reported crimes of a sexual nature to the police. The session will offer participants the opportunity to explore the criminal justice journey, as well as begin to consider the barriers which many groups may face when interacting with this system. At Survivors' Network we offer specialist independent support to survivors throughout the criminal justice process, so are able to offer unique, trauma-informed insights to what can be unfamiliar and sometimes seemingly complex processes.

Essential Information

Essential Information

VERY IMPORTANT – it is essential that you and your manager read the attached COVID-19 Risk Assessment Guidance for Training Participants before attending this training.

This course provides essential training for those people who, as part of their role, need to carry out short duration work at height,using basic access equipment such as ladders and stepladders. This course is also recommended for those that manage or supervise staff that undertake work at height.
 
This training is not suitable for those who routinely access significant heights over 3 metres, or for those who use more specialised equipment.

Clothing and Footwear - there is a practical element to this course so please wear appropriate clothing and footwear e.g. (loose clothing and closed, flat shoes or trainers)

Refresher training is recommended every 3 years.  

If you are engaged in the assembly, use, inspection and dismantling of mobile scaffold towers, then you must attend PASMA training. PASMA (Prefabricated Access Suppliers’ and Manufacturers’ Association) is the nationally recognised body for mobile access towers safety and training. Courses must be run by accredited training centres and instructors.

Essential Information

Essential Information

Psychosis (also called a psychotic episode or psychotic symptom) is when a person perceives or interprets reality in a very different way to others around them. 

This course will give staff more confidence about working with psychosis so they can have a person-centred approach. 

Delegates will be introduced to key concepts and skills for working with people who have experiences of psychosis.

Essential Information

Course Aims:
Attendees will have an opportunity to develop knowledge and skills that enhance their contribution to improving outcomes (both emotional and physical) for those children that they are responsible for or in their care. It will highlight the essential partnership working required across health, education, social care, police and other partners to achieve optimum health.


Target Group: This multi-agency training opportunity is aimed at all practitioners and carers working or caring for looked after children or care leavers. This includes foster carers, residential workers, GPs, Health Visitors, School Nurses, Independent Reviewing Officers and Supervising Social Workers.

Messages from practice and research highlights that children and adults who are care experienced have higher rates of physical, emotional, social, and educational need, and are more likely to experience homelessness, teenage pregnancy,  prison  and problems with their mental and emotional health. They are also more likely to die younger. The majority of children who enter care have suffered significant harm, neglect and trauma, and some are children who have travelled alone from their country of origin to seek asylum in UK.

Essential Information