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Course Detail

Tackling age bias - The multi-generational workforce (Skillbosters)

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Course code
BH 21/085 
Summary

This course sets out the benefits of an age-diverse workforce and provides guidance on best practice for tackling age bias and supporting staff at every stage of their working lives.

Bias around age often means that employers are failing to reap many benefits and employees of all ages are falling victim to negative stereotypes, with worrying implications for their careers. 

Having an age-diverse workforce enables organisations to draw on a broad mix of ideas, skills and experience while at the same time gaining key insights into the needs of multi-generational customers and service-users. 

 
Full Description

Having an age-diverse workforce enables organisations to draw on a broad mix of ideas, skills and experience while at the same time gaining key insights into the needs of multi-generational customers and service-users. Where younger employees might have a strong grasp of new technologies and web-based business media, for example, older staff can bring experience, maturity and vital interpersonal skills – all of which combine to deliver huge benefits. However, bias around age often means that employers are failing to reap these benefits and employees of all ages are falling victim to negative stereotypes, with worrying implications for their careers. This course sets out the benefits of an age-diverse workforce and provides guidance on best practice for tackling age bias and supporting staff at every stage of their working lives.

 

This training will give a better understanding of:

  • the potential impact of age bias on recruitment, development and training, and on interpersonal relationships in the workplace
  • why an age-diverse workforce can give your organisation a healthy combination of fresh thinking, new ideas, stability and experience
  • why it’s important to understand the different generations in the workplace, what shaped them and what motivates them
  • how cross-generational initiatives such as reverse mentoring and multi-generational team-working can help to tackle age bias and support better staff development and employee relations.
 
Objectives

This training will give a better understanding of:

  • the potential impact of age bias on recruitment, development and training, and on interpersonal relationships in the workplace
  • why an age-diverse workforce can give your organisation a healthy combination of fresh thinking, new ideas, stability and experience
  • why it’s important to understand the different generations in the workplace, what shaped them and what motivates them
  • how cross-generational initiatives such as reverse mentoring and multi-generational team-working can help to tackle age bias and support better staff development and employee relations.
 
Categories
Fair and Inclusive
Health and Safety
Working with Adults and Children 
Target Audience
Brighton & Hove City Council Staff
For anyone where relevant to role 
Estimated Duration
30-minute