The skill of coaching is a key area for managers. If you haven’t had any experience of coaching, this development is essential.
It's not enough to tell people what you want them to do and expect they'll do it, you need to be able to understand what it takes to get the best out of each individual. One size doesn't fit all. This is true whether you are a manager or someone working alongside peers - you will probably have to use coaching skills as part of your everyday communication.
Key Coaching Skills begins to develop your skills, knowledge and insight, which you can use immediately for personal and team effectiveness. The half-day session uses a combination of input, activities, group work and individual reflection; building your confidence, skills and helping you to identify the next steps for your own development.
Benefits to you, as a manager:
· Following up when someone hasn't done what you've asked
· Working with a colleague who may be at odds with your approach
· Handling conflict between colleagues
· Ensuring goals are met
· Helping and supporting when someone is struggling or having a difficult time