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Make Every Contact Count (MECC) - free e-learning modules (DO NOT REQUEST A PLACE - SEE LINKS IN FULL DETAILS)

Course Code
Course Types
About the Making Every Contact Count programme 

Aims and ambitions
Make Every Contact Count (MECC) enables the delivery of consistent and concise health and wellbeing information and encourages individuals to engage in conversations about their health at scale across organisations and populations.

The fundamental idea underpinning the MECC approach is simple. It recognises that staff across health and care, local authority and voluntary sectors have thousands of contacts every day with individuals and are ideally placed to support health and wellbeing.

MECC is intended for anyone who has contact with people to “Make Every Contact Count” and develop public health knowledge.

Online Learning
E-Learning for Healthcare and Health Education England provide an interactive learning resource for MECC. It supports the development of knowledge and understanding in asking people about their health and well-being.
Start Date
End Date
00:00 - 00:00
Number of Sessions
Learning outcomes
How learners will benefit from doing this course

The MECC e-learning programme is designed to support learners in developing an understanding of public health and the factors that impact on a person’s health and wellbeing. It focuses on how asking questions and listening effectively to people is a vital role for us all.

A MECC interaction takes a matter of minutes and is not intended to add to existing busy workloads, rather it is structured to fit into and complement existing engagement approaches.

Who it’s aimed at?
MECC is for everyone, it is not restricted to one person, profession or organisation.

For organisations, MECC means providing staff with the leadership, environment, training and information they need to deliver the MECC approach.

For staff, MECC means having the competence and confidence to deliver health and wellbeing messages, to help encourage people to change their behaviour and to direct them to local services that can support them.

For individuals, MECC means seeking support and taking action to improve their own health and wellbeing.
Additional information
In Brighton and Hove we are promoting the access of the following 3 x 30 minute online sessions which can be accessed at any time. 

After these sessions have been completed we invite you to book on our Brighton and Hove MECC online session which will be interactive and provide the local context to MECC. Dates for these sessions to be announced soon.

Session 1: What is MECC and why is it important

Session 2: How to have a MECC conversation

Session 3: Signposting

Session 4 (optional): Five ways to well-being.

Access for these sessions is here:
Target Audience
Adult Social Care Providers / Brighton & Hove City Council Staff / Care Homes / Carers / Children's Services / Children's Services (B&HCC) / FE Providers / Fire Service / For anyone where relevant to role / Health / Home Care Providers / Housing Services / Learning Disability Services / Mental Health Services / New Starters / Occupational Therapists / Police & Probation / Senior Staff / Social Workers / Trainers
target audience
Course pre-requisites
Online Learning Session, bn2
Event Trainers
Trainer TBC A
Pricing Bands
Tier 1
Tier 2
Tier 3
Tier 4
Tier 5