View Details

Holding Difficult Conversations with Families

Course Code
Course Types
This session will support children’s workforce practitioners in describing and discussing worries about children with parents and carers.
Start Date
Monday 9 May 2022
End Date
Monday 9 May 2022
09:30 - 12:30
Number of Sessions
Learning outcomes
By the end of this course you will be able to

  • examine skills for establishing and maintaining rapport, even during difficult conversations

  • describe some key techniques for sharing their worries with parents, carers and children themselves

  • identify some of the blocks to being able to communicate worries and how to work with and around them

  • recognise the impact on themselves personally and professionally of such conversations

Additional information
Indicative Content

What is it that communicates the attitudes we most want to convey in our work?
“Shame” and its role in working with and bringing up children
Developing “worry statements”
Reflecting on our language
Promoting observations rather than evaluations in describing worries
What to do when people present strong feelings
What do we bring to such conversations that contribute towards resistance in parents and carers
Target Audience
Children's Services (B&HCC) / Learning Disability Services
target audience
Course pre-requisites
Zoom, online learning session
Event Trainers
Phil Jones
Pricing Bands
Tier 1
Tier 2
Tier 3
Tier 4
Tier 5