Hoarding Awareness Workshop

Course Code
Course Types

Most hoarded properties are ‘cleared out’ by cleaning teams. This leads to greater distress and more intense hoarding activity. Clients with hoarding disorder need understanding and empathy in order to help them to develop new behaviours to cope with their excess belongings. This course gives an overview of the condition and draws on the experiences of the practitioner/trainer in developing skills to work with people who hoard.   

This course is aimed at housing staff and social workers, and takes into consideration the knowledge and skills statement for social workers.

 You may want to watch this short film also produced by the trainer, either before or after the training
What is compassion

Start Date
Monday 25 July 2022
End Date
Monday 25 July 2022
09:30 - 16:00
Number of Sessions
Learning outcomes

After completing this course you will be able to: 

  • Explain how hoarding affects people

  • Understand how to approach and talk to people who suffer from Hoarding Disorder, as well as being empathic to their thoughts

  • Describe how to assess a hoarding situation

  • Develop skills to help clients to help themselves

  • Discuss how to help clients to overcome their inability to dispose of their belongings



Additional information

This course is for housing staff and social workers who work for Brighton and Hove City Council.

Register in advance for this workshop. After registering, you will receive a confirmation email containing information about joining the meeting:

Tips for using Zoom
If you are not familiar with Zoom, please take a look and maybe try it out beforehand at
There are some clear and concise instructions about getting started and how to join a Zoom meeting, along with short video tutorials - just click "support" on the home page.

A few key points;

1. You will not incur any charges for accessing the training via Zoom

2. You do not need to download Zoom if you are accessing the training via a pc or laptop.

3. If you plan to use your 'phone to access the training you will need to download the Zoom app from the Zoom website.

4. We recommend you use a laptop, pc or device with a larger screen than a 'phone if possible

5. Please check your device's audio and video is enabled and make sure it's working beforehand. You will find information about how to do this on Zoom.

6. If you decide to set up a basic Zoom account to access the training you will not be charged

7. In terms of security, you may need to use the password to join the meeting and you will be held in a waiting room until the trainer lets you in. Zoom is also encrypted.

Target Audience
Assessment Services (BHCC) / Housing Services / Mental Health Services / Social Workers
target audience
Course pre-requisites
Zoom, online learning session
Event Trainers
Heather Matuozzo / Sharon McLoughlin
Pricing Bands
Tier 1
Tier 2
Tier 3
Tier 4
Tier 5