Charges & Cancellation

 
Course, online learning and programme access may be restricted to certain groups and services, please see the full details of each course or elearning for further information. Where charges apply, these are displayed against each course or programme in five price tiers and are applied dependent on your service or role. These are listed below. 
 
Tier 1 Services
  • Brighton & Hove City Council employees 

Tier 2 Services

  • Independent & voluntary sector adult social care services that contract with BHCC ASC and that
    are registered or have a business address within the City
  • Housing related support services that contract with Brighton & Hove City Council
  • Personal Assistants working in the city and family carers that are resident in Brighton & Hove
  • Foster carers
  • Children’s Community & Voluntary Sector (CVS) based in Brighton & Hove
  • Children's Centres (non council staff)

Tier 3 Services

  • Brighton & Hove Schools, Free Schools, Academies

Tier 4 Services

  • Private & independent adult social care providers that do not contract with Brighton & Hove City
    Council based in Brighton & Hove
  • All other community & voluntary sector organisations based in Brighton & Hove
  • Housing related support services based in Brighton & Hove that do not contract with Brighton & Hove City Council.
  • Partner services in the city: Health partners;  Police; Probation; Fire Service; Further Education & Higher Education

Tier 5 Services

  • Private sector children’s services
  • Out of city adult service providers
  • Any other out of city services

Access to health promotion training, online learning and LSCB training is fully funded to local providers with approved accounts, where appropriate and unless advertised differently.

If you are not listed, feel any courses have been inappropriately restricted or need any further assistance please contact us at learning@brighton-hove.gov.uk
For online learning enquiries please contact us at learning.technologies@brighton-hove.gov.uk
 
Cancellation Policy 
At Brighton and Hove City Council we understand there will be occasions that make it impractical for people to attend a course at short notice i.e. sickness. However, we experience 15% non-attendance across our training programmes. In the current financial climate these costs cannot be absorbed without consequence, even if a course is free to attend.

Therefore cancellations must be made 5 or more full working days (working days are Monday-Friday) before the course start date, otherwise non-attendance/late cancellations charges apply
 
As an example, a place on a course that starts at 9am on a Monday morning needs to be cancelled before 9am the previous Monday to avoid a charge.  For half-day courses or courses that start later in the day, for example at 11am on a Tuesday, cancellations need to be made before 11am the previous Tuesday ie one full weeks notice.

Where training places are funded and attendance is offered free of charge:
Late cancellation (as described above) without substitution or non attendance on the day will incur a standard fee, unless advertised differently, of £50 per day or session.

For courses where attendance is chargeable:
Where course charges apply and have been paid upfront by credit/debit card, these fees are non-refundable for any cancellation made after booking & payment.  If the cancellation (without substitution) is received before 5 full working days of the course start (as above) we will offer an alternative place at no charge or provide a credit for a future booking.  Payments refunds will only apply if the event is cancelled or not delivered by us.

Where payment is not collected in advance for chargeable courses, any fees will be invoiced (or processed by journal)

CALENDAR

July
2017
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Use this calendar to find courses that start on a particular date.