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Code: BH/18/090 Complaints Investigation for Service Improvement (EVENT FULL)

This course is specifically aimed at BHCC non-social care managers who investigate and respond to complaints about their service area.


Complaints are a valuable source of information telling us what customers in general think about our services. Complaints that are responded to in a meaningful way can improve the way customers view the organisation. This learning will help managers produce effective responses and will demonstrate how to identify and implement service improvements.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 13:30 - 16:30 Hove Town Hall - Training Room G108 Map

Code: BH/18/0305 Domestic Homicide Reviews: Implications for practice

This briefing is open to a range of practitioners with the aim of sharing essential learning from local Domestic Homicide Reviews. The briefing will contextualise local lessons learnt in the context of national research findings. 

The briefing will focus on the lessons learnt from a DHR which was conducted into a murder in Brighton & Hove in 2016. The learning has particular relevance to professionals with an interest in work with younger victims, as well as the identification and response to stalking and harassment.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 13:00 - 14:30 Brighton Town Hall - Council Chamber Map

Code: BH/17/191 LSCB - Safeguarding Children 2: Assessment Referral & Investigation

This second of the core courses, is aimed specifically at increasing the understanding, of all categories of abuse, around making assessments, and making appropriate quality referrals, thus preventing further harm/abuse. It will increase your knowledge of how agencies investigate jointly, and provide a better awareness of the purpose of a child protection investigation, how it can be conducted and how this may vary dependant of the type of harm. It should also help clarify your role as an individual and that of the other professionals involved. It is recommended that this training is undertaken by anyone new to a safeguarding role, and that it is completed in conjunction with the other core programme modules, prior to undertaking any specialised course.

This training is provided by the Local Safeguarding Children's Board (LSCB)

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 09:30 - 16:30 Great Hall, Moulsecoomb Hub North Map

Code: BH/18/0127 Mindfulness Programme for Health and Adult Social Care BY INVITE ONLY

Mindfulness Based Cognitive Therapy (MBCT) is an approach developed in the 90’s by three cognitive therapy specialists in an internationally linked programme of research into the prevention of depression.  It is recommended by the National Institute of Health and Clinical Excellence as a means to prevent depressive relapse but is being used increasingly widely with people who experience anxiety and stress.

MBCT aims to help people build their own strategies for staying well based upon skills and practices that are best taught in a group rather than a one to one context.

The core of the MBCT approach is practice and experiential learning, developed over an eight week programme of weekly 2 hour sessions. Participants are also expected to commit to 30 – 40 minutes of daily mindfulness practice.

Note: This is not group therapy and does not require you to share personal information or talk about past experiences, although you will reflect on how your mindfulness practice is developing. People engaged in counselling and/or mental health services are encouraged to seek advice from their relevant health professional prior to enrolling.

If you work in Sussex Partnership Trust / Section 75 services please do not apply for this programme. There are a wide range of opportunities open to you from the Sussex Mindfulness Centre.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 23 January 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map
2 30 January 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map
3 06 February 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map
4 13 February 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map
5 20 February 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map
6 27 February 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map
7 06 March 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map
8 13 March 2018 12:30 - 14:30 Brighthelm Centre - Pelham room Map

Code: BH/18/028 Personal Safety Awareness (EVENT FULL)

This training is highly recommended for lone workers and other staff that deal with the public and potentially confrontational situations at work.

Violence and aggression at work is one of the highest causes of reported incidents. This course aims to increase your awareness of personal safety risks and different ways of controlling them.

Topics covered include: forms of violence and aggression and tolerance levels, potential triggers, early warning signs, personal safety tips and methods to diffuse/calm confrontational situations.

Information will also be provided on procedures and systems to manage personal safety issues at work and the support services available for staff affected by violence and aggression at work.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 09:30 - 16:30 Brighton Town Hall - Volks Room Map

Code: BH/17/513 Safeguarding Adults - Update

This update is for staff who have attended the safeguarding adults basic awareness training in the last 3 years and need a refresher on the basic principles of adult safeguarding.

The course is a reminder of the main principles of adult safeguarding in line with the Care Act and the Making Safeguarding Personal approach. It explores practice issues regarding abuse or neglect to service users, including the responsibilities of staff in preventing and reporting this. The focus is on the role of frontline staff who support adults.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 13:00 - 16:30 Hove Town Hall - Training Room G107 Map

Code: BH/18/019 Safer Handling of Children - Refresher (priority Outreach staff)

This course is suitable for Children’s Services and CVS practitioners and carers whose role involves lifting and handling of children.

The Manual Handling Operations Regulations 1992 came into force in January 1993. This legislation places a duty on employers to implement measures to reduce the risks to the staff who are required to undertake safer handling tasks. This course is designed to refresh staff awareness of the possible injuries to themselves and to enable them to carry out transfer operations safely.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 09:30 - 12:30 Hove Town Hall - Training Room G108 Map

Code: BH/18/082 Safer People Handling Refresher Afternoon session

This course is aimed at staff involved in the manual handling of adults, including the use of hoists and other support equipment, who have completed the Safer People Handling Basic Awareness training course or a Safer People Handling refresher course within the last 12 months. Important Eligibility Applies - if you last completed training outside of the last 12 month period (30 days beyond this, absolute maximum is acceptable) or you have not completed training in this area before please do not book onto this refresher event, you must complete the bascic awareness event.

It is a National/local directive that staff refresh and update their knowledge and skills regularly. This half-day course will update staff on the possible injuries to themselves and enable them to carry out transfer operations safely.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 13:30 - 16:30 Montague House Manual Handling Training Room Map

Code: BH/18/083 Safer People Handling Refresher Morning session (EVENT FULL)

This course is aimed at staff involved in the manual handling of adults, including the use of hoists and other support equipment, who have completed the Safer People Handling Basic Awareness training course or a Safer People Handling refresher course within the last 12 months. Important Eligibility Applies - if you last completed training outside of the last 12 month period (30 days beyond this, absolute maximum is acceptable) or you have not completed training in this area before please do not book onto this refresher event, you must complete the bascic awareness event.

It is a National/local directive that staff refresh and update their knowledge and skills regularly. This half-day course will update staff on the possible injuries to themselves and enable them to carry out transfer operations safely.

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 09:30 - 12:30 Montague House Manual Handling Training Room Map

Code: BH/18/0138 Supporting Behaviour Change to decrease the Risk of Homelessness (EVENT FULL)

This course is for front line services seeking to encourage behaviours that decrease the risk of homelessness.

 

Essential Information
Session Session Date Session Time Session Venue Map
1 13 March 2018 09:30 - 16:30 Housing Centre - First Floor Training Room Map