Search for Learning and Development Services and Pathways

Course Type
10 events found
You may also find Online Learning to suit your requirements by changing the Course Type in the form above and reselect 'search'.

Page 1 of 1

Code: BH/21/0689 Communicating with Impact (EVENT FULL)

Due to the Coronavirus pandemic the popular Communicating with Impact workshops will be delivered remotely instead of face to face for the rest of 2020.

This has given us the opportunity to review its success and identify different ways to deliver the training, as well as the further embedding of the learning.  We have commissioned 6 pilot remote sessions to support your continual development as a manager. 

Please note that this learning consists of pre course work (approximately 30mins), two, (2 hour) online workshops, 2 weeks apart.   Please ensure that you are available to attend both sessions.

This workshop is a course about presenting with confidence, and delivering an impactful message.  You will be expected to deliver a presentation via video, and get feedback from other delegates.  If you are unwilling to deliver a presentation to improve your practice, this isn't the learning that will support you now.  

  • What is personal impact and who has it?
  • When do we need to communicate with impact?
  • Your impact and communication styles, plus feedback
  • Skills and strategies to communicate with impact
  • Communication: persuading and influencing, assertion, transactional analysis, confidence …
  • Charisma: “the shadow we cast”, neuroscience, strategies for managing nerves/stress, being authentic  …
  • Putting it into practice on “real” issues
  • Learning points: action planning, next steps and evaluation

Essential Information
Session Session Date Session Time Session Venue Map
1 12 May 2021 10:00 - 12:00 Zoom Map
2 19 May 2021 10:00 - 12:00 Microsoft Teams Map

Code: BH/21/0364 Motivational Interviewing: Working Skilfully with People Using Substances

This practical skills-based online course can also be taken as refresher.

The zoom sessions are complemented by a webpage of resources and a comprehensive workbook.

This is what some of last month’s attendees have said:
“It's hard to see how this training could possibly be improved. It was, without doubt, one of the best courses I have ever attended and the knowledge I have gathered up will be extremely useful to me in my role as mentor and recovery coach.”

“The training has allowed me reflect on my own communication styles, and the traps I tend to fall in to. I have lots of new ideas, and resources for making positive changes in my communication skills with clients.”

“ so many useful skills in how to put MI into practice, my clients are going to LOVE this”

“Pretty much everything on the course has been of such value! The handouts and resources provided are extremely helpful and I will use in the future to consolidate learning an apply in the workplace.”                                                                                                                                                                                                                                                                                                                                   
“I will definitely be able to apply this in my current role, and on a personal level. Thank you SO MUCH”  

“This was excellently adapted to zoom with real effort to keep the pace going and avoid zoom fatigue. I learnt a lot more than I thought I would”

“Everyone needs to do this course, it’s amazing”

Essential Information
Session Session Date Session Time Session Venue Map
1 05 May 2021 10:00 - 12:00 Zoom Map
2 12 May 2021 09:00 - 12:00 Zoom Map
3 19 May 2021 10:00 - 12:00 Zoom Map

Code: BH/21/0769 Strengths Based Approach in Health & Adult Social Care FOR PRACTITIONERS

Strengths Based Approach

Building partnerships where people’s experiences and ideas can be heard and contribute to the development of social care is at the heart of our vision for strengths based practice.  We are developing an approach  that appreciates people’s interests, skills and knowledge and creates hopeful futures.

 Please join us If you would like to experience:

·         The chance to affirm and enhance your knowledge of Strength based approaches

·         An opportunity to think and reflect on your work

·         A sharing of experience and generating of new ideas

·         A warm supportive environment where you can be curious and try things out

Essential Information
Session Session Date Session Time Session Venue Map
1 18 May 2021 09:30 - 13:30 Microsoft Teams Map
2 19 May 2021 09:30 - 13:30 Microsoft Teams Map

Code: BH/21/0620 Time Management Skills for Effective Working (Microsoft Teams session) (EVENT FULL)

This training will provide you with ideas and practical skills to manage and organise your time more effectively, helping you prioritise those activities which are most important to your success. 

It will be made up of three 90 minute interactive sessions run over Microsoft Teams.

IMPORTANT NOTE - You will need to attend all 3 sessions:-

Session 1 - 18 May- 10.30-12.00
Session 2 - 18 May- 2.00-3.30
Session 3 - 19 May- 2.00-3.30

Essential Information
Session Session Date Session Time Session Venue Map
1 18 May 2021 10:30 - 15:30 Microsoft Teams Map
2 19 May 2021 14:00 - 15:30 Microsoft Teams Map

Code: BH/21/0650 An Introduction to Induction, Supervision and Performance Development Plans / Appraisals for Supervisors (EVENT FULL)

This virtual course is for managers/supervisors in adult social care services that are required to induct new staff and for managers / supervisors to have an opportunity to increase their knowledge, skills and competence in delivering effective induction and supervision.

As the Care Certificate was introduced 5 years ago and is now embedded in Adult Social Care it will no longer be covered in the induction part of this course. Instead, general induction will be covered. 

For those of you who do the Care Certificate as part of your workplace induction, there are a number of documents attached that will provide support for you in inducting staff, whether they are new to adult social care or have adult social care experience and / or a social care qualification. 

This course is run over two virtual sessions.  

Please note: - This course is for in-house providers and the independent voluntary sector only.
If you are a Social Worker there is a separate course for supervision.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 May 2021 10:00 - 12:30 Microsoft Teams Map
2 25 May 2021 13:30 - 14:30 Microsoft Teams Map

Code: BH/20/1113 Children's CPD Module - Risk & Decision Making in Children's Services

To apply for this module please 'request a place' and download the FCL Social Work CPD Funding Application Pack from Attached Documents, complete this and return to by the 13th July 2020.

This 30 credit module is designed to enable senior practitioners and managers in children’s services.

Teaching and learning will take place in larger group sessions and smaller practice development discussion groups.

Themes covered include:

• Key concepts and challenges in risk decision-making
• The legal, policy and practice context
• Critical perspectives on risk
• Organisational risk
• Machine learning and risk decision-making
• What works in Children’s Services?
• Learning from serious case reviews

Early on, you will identify a key challenge in risk-analysis and decision-making within your professional role, along with a goal you would like to achieve in relation to this. You will undertake an action learning project, enabling you to develop your practice and/or that of your team. Peer discussion within small groups, and peer feedback through sharing progress on your project (including via the virtual learning environment) will help you frame effective risk management practices.

Evidence of learning is incorporated into your portfolio.

This module can be taken as part of a PGCert, PGDip or as a stand alone module. 

Essential Information
Session Session Date Session Time Session Venue Map
1 03 February 2021 13:30 - 16:30 Microsoft Teams Map
2 17 February 2021 13:30 - 16:30 Microsoft Teams Map
3 03 March 2021 13:30 - 16:30 Microsoft Teams Map
4 17 March 2021 13:30 - 16:30 Microsoft Teams Map
5 14 April 2021 13:30 - 16:30 Microsoft Teams Map
6 28 April 2021 13:30 - 16:30 Microsoft Teams Map
7 19 May 2021 13:30 - 16:30 Microsoft Teams Map
8 02 June 2021 13:30 - 16:30 Microsoft Teams Map

Code: BH/21/0750 First Aid at Work (3 day) - for council employees and schools ONLY (EVENT FULL)

Who is this course for?

This qualification is for people who have a specific responsibility at work, or in voluntary and community activities, to provide basic first aid to people in a range of first aid situations.

This course is for those that will be acting as lead First Aiders in their workplace and will provide delegates with a recognised First Aid at Work qualification. Upon completion of the course, First Aiders will be able to take control and provide assistance in an emergency situation at their workplace. They will be able to respond to an accident or illness promptly, effectively and safely.

What does the trainng cover?
Topics covered include: resuscitation and CPR, dealing with wounds, bleeding, burns, scalds, heart conditions and minor injuries.

How are delegates assessed?

There are six practical assessments, observed by the trainer throughout the course and two theory assessment/multiple choice question papers. 

In addition, the trainer will carry out on-going assessment to assess the delegates knowledge, skills and understanding related to the assessment criteria.

To assess competence and gain certification, the delegate will need to demonstrate, without assistance from a third party, practical tasks such as CPR with the casualty on the floor to simulate a real-life situation.  If the delegate is unable to carry out this practical assessment, for example because they cannot kneel, then they will not pass the course and will not gain the qualification.  In exceptional circumstances, delegates who are unable to kneel, may be able to carry out the task from a standing position, and this is acceptable.


On passing the course, the delegate will be issued with a First Aid at Work certificate valid for a period of 3 years.


Delegates willl need to retake the qualification before their certificate expiry date to remain qualified, by attending a two day First Aid at Work Re-Certification course.

When attending a two day Re-Certification course, delegates must be aware that the syllabus is covered at a significantly faster pace, in the understanding that learners are familiar with the topics.

If an employee’s certificate expires, they are no longer considered competent to act as a First Aider in the workplace. It is the responsibility of the delegate to ensure they book on to a Re-certification course before their certificate expires.

IMPORTANT - the first aid training programme has been amended due to the Covid-19 pandemic. Infection prevention control measures and special instructions for attending this course are provided in the attached guidance document. Please ensure that this is read and understood before applying and attending this course. Delegates can also request a copy of the risk assessments that cover this training course.

Please note: Whilst the course is delivered in a covid secure way, please consider with your manager whether it is essential for you to attend as the delegates will be a mix of staff from different workplaces.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 May 2021 09:30 - 16:30 Old Ship Hotel Map
2 20 May 2021 09:30 - 16:30 Old Ship Hotel Map
3 21 May 2021 09:30 - 16:30 Old Ship Hotel Map

Code: BH/21/0645 Managing remote and hybrid teams (EVENT FULL)

The current requirement is still for many staff to work from home and this presents managers with some unexpected challenges. Whilst we might be over the initial pressures of re-organising how everything is done, the question now is how to make the best of the situation. The course is now updated to include hybrid teams as part of the Future Ways of Working planning. Hybrid is where teams are a mix of remote and work-based and the issues that might come up.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 May 2021 10:00 - 12:00 Zoom Map

Code: BH/21/0370 Mindfulness for Children and Young People (EVENT FULL)

This 3 hour online workshop introduces the concept and practice of Mindfulness for child and adolescent wellbeing. This workshop will provide a number of experiential activities which may be applied in working with children and families and to workers own emotional wellbeing. We will briefly cover some of the current theory, research and evidence specifically related to children's and young people's mental health and further reading, training and development oppertunities will be highlighted. 
There will be some gentle movement, so please wear comfortabel clothing. You may also like to bring along a yoga mat, blanket and cushion, for the mindfulness practice.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 May 2021 09:30 - 12:30 Microsoft Teams Map

Code: BH/21/0777 Safer Caring For New Foster Carers (Microsoft Teams) (EVENT FULL)

This workshop, delivered via Microsoft Teams, aims to help new Foster Carers keep themselves and their foster children as safe as possible. It is aimed at carers approved within the last two years and who are undertaking the course for the first time or applicants coming toward the end of their assessment.

There will be a separate refresher course later in the year for experienced Carers.

This course will cover the following:

Introduction to safer caring
• what makes children and adults feel safe or unsafe?
• what is safer caring?
• Fostering regulations and standards
Risky situations and behaviour
• the hidden side of safer caring
• signs and symptoms of risky situations
• assess and manage risks
Safer caring policy
• what is a safer caring family plan?
• how to draw up and regularly revise a safer caring family plan
• develop strategies for managing risk
Communication and support
• discussion and decision making to manage risk
• records to help keep everyone safer

The training will be participative, with practical examples and exercises to help everyone relate the learning to their fostering.

Essential Information
Session Session Date Session Time Session Venue Map
1 19 May 2021 09:45 - 14:15 Microsoft Teams Map