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Code: BH/20/1342 Building your Resilience for all staff (Microsoft Teams) (EVENT FULL)

Coronavirus has changed the way almost all of us work now. It has also affected all aspects of our lives.
Whether you are working from home, deployed to another role in the Council, needing to continue your usual work in the community with social distancing safety measures, or unable to work right now, there is a need to be aware of your personal resilience.

This highly interactive session will give you the opportunity to reflect on your current resilience levels, learn some tips on looking after yourself during the COVID19 crisis, and discuss with others aspects of resilience that are particularly important in these difficult times.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 November 2020 13:30 - 15:00 Microsoft Teams Map

Code: BH/20/1341 Building your Resilience for all staff (Microsoft Teams) (EVENT FULL)

Coronavirus has changed the way almost all of us work now. It has also affected all aspects of our lives.
Whether you are working from home, deployed to another role in the Council, needing to continue your usual work in the community with social distancing safety measures, or unable to work right now, there is a need to be aware of your personal resilience.

This highly interactive session will give you the opportunity to reflect on your current resilience levels, learn some tips on looking after yourself during the COVID19 crisis, and discuss with others aspects of resilience that are particularly important in these difficult times.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 November 2020 11:00 - 12:30 Microsoft Teams Map

Code: BH/20/0307 Dignity and Empowerment

How do you embed the principles of dignity, choice, control and empowerment into delivering care and support?

This course aims to assist participants' understanding of the ways that the principles of dignity, choice, control and empowerment can run through the provision of all aspects of care and procedures.

It also looks at how to keep the individual service user at the centre of care planning, and guard against institutional practices.

This course will assist service providers to stay at the forefront of providing services in line with the current commissioning dignity priority.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 November 2020 09:30 - 13:00 Skype for Business Map

Code: BH/20/1494 First Aid - Paediatric (2 days)

This course is mandatory for those working with children from birth to five years.

It is also suitable for those working with children from birth to puberty, including foster carers, schools and CVS practitioners.

This two day course and certification is dependent upon successful continuous assessment of the delegate, who will complete an assessment paper during the course. Participants must attend both days to achieve the Certificate in Paediatric First Aid, a recognised qualification valid for three years.

The programme has been amended due to the Covid-19 outbreak and infection prevention control measures and special instructions for attending this course are detailed below in the additional information. Please ensure these are read and understood before applying and attending the programme. Delegates can also request a full copy of the risk assessments that cover this training course.

NB: Suitable clothing taking some physical activity into account should be worn.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 November 2020 09:30 - 16:30 Brighton Centre Syndicate Wing Map
2 03 November 2020 09:30 - 16:30 Brighton Centre Syndicate Wing Map

Code: BH/20/0960 Induction briefing session for “Improving Customer Experience” Mandatory – for all new starters - Microsoft Teams (EVENT FULL)

Improving Customer Experience is everyone’s responsibility which in turn will increase customer satisfaction. We all need to be aware of all key initiatives that are underway in our organisation and how we could play our part in this. These currently include – Customer Promise, Customer Experience Vision, One Council approach, Equalities implications, learning from customer feedback.

Essential Information
Session Session Date Session Time Session Venue Map
1 02 November 2020 13:00 - 15:00 Microsoft Teams Map