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Code: BH/21/0629 IOSH Managing Safely (ZOOM)

What is IOSH Managing Safely and who is this course for?

This course is accredited by IOSH (The Institution of Occupational Safety and Health) and will provide delegates with an opportunity to achieve a nationally recognised, health and safety qualification.

This training is recommended for managers, supervisors and team leaders who wish to gain confidence and a  deeper understanding of their health and safety responsibilities and successful health and safety management. This course will help delegates to lead by good example, to effectively manage the health, safety and wellbeing of their team and embed a positive and safe culture in the workplace. 

What does this course cover?

This course covers responsibilites, identifying hazards, assessment and control of risks, incident and accident investigation and measuring performance.

How will the course be delivered and assessed?

This training course will be delivered virtually via Zoom in 4 sessions, between 09.30-15.30 on days 1, 2 & 3 and between 09.30 and 12.30 on day 4. Delegates must be able to attend all sessions and undertake a 45 minute knowledge based test  consisting of multi-format questions on the final day. Delegates will also be required to complete a skill-based, practical risk assessment carried out in their workplace

Priority for places is given to BHCC staff and Schools staff but a limited number of places are available to external people. 

Essential Information
Session Session Date Session Time Session Venue Map
1 22 June 2021 09:30 - 15:30 Zoom Map
2 23 June 2021 09:30 - 15:30 Zoom Map
3 24 June 2021 09:30 - 15:30 Zoom Map
4 25 June 2021 09:30 - 12:30 Zoom Map

Code: BH/21/0649 Effective Communication Skills

This is an open, practical and participative course over two mornings, with exercises, discussion and tutor input.

We will cover:

How do we Communicate?
A look at the ways in which we communicate with others, including:
• face-to-face
• telephone
• text
• email

What Makes a Good Communicator?
What are the key qualities and behaviours of a good communicator?

Face-to-face Communication
The importance of:
• the words we use (vocabulary)
• how we say it (tone)
• what it looks like (visual)

Quality, Questioning and Listening
The key aspects and skills involved to maximise effectiveness.

Effective Body Language
The effects of both positive and negative body language on how we and our message are perceived.

Using Tone Effectively
How to avoid the pitfall of, “I only said…”

What are Good Interpersonal Skills and How Do We Define Them?
What are the barriers to Interpersonal communication

Telephone Communications
What can go wrong, followed by guidelines for effective use of the telephone.

The Written Word
How to sharpen up our emails, letters and texts. 
What to avoid and why
What will help improve clarity and understanding

We will finish with an action session, where you commit to the actions you will take afterwards.

The session is being delivered by Yellowday Training.

Essential Information
Session Session Date Session Time Session Venue Map
1 24 June 2021 10:00 - 13:00 Microsoft Teams Map
2 25 June 2021 10:00 - 13:00 Microsoft Teams Map

Code: BH/21/0893 Emergency First Aid - Adult Social Care (EVENT FULL)

This course is for Adult Social Care staff and enables first aiders to give emergency first aid to someone who is injured or becomes ill. The objective of the qualification is to benefit delegates by enabling them to attain the knowledge and practical competencies needed to deal with a range of first aid situations and/or take on the role of first aider in the workplace.

This qualification is for people who have a specific responsibility at work, or in voluntary and community activities, to provide basic first aid to people in a range of first aid situations.

The programme has been amended due to the Covid-19 outbreak and infection prevention control measures and special instructions for attending this course are attached.  Please ensure these are read and understood before applying and attending the programme. Delegates can also request a full copy of the risk assessments that cover this training course.

Please note: - this course is open to adult social care staff across the council and across the Independent Voluntary Sector. Whilst the course is delivered in a covid secure way, please consider with your manager whether it is essential for you to attend as the delegates may be a mix of staff from different workplaces.

There are four practical assessments that delegates will have to complete throughout the course, and these will be observed by the trainer.   During the course the trainer will also carry out on-going assessment to assess the delegates’ knowledge, skills and understanding related to the assessment criteria.  As there is an element of physical activity on this course suitable footwear and clothing should be worn. 
There is also a theory assessment/multiple choice paper at the end of the course to assess competence and gain certification. 

The delegate will need to demonstrate, without assistance from a third party, practical tasks such as CPR with the casualty on the floor to simulate a real-life situation. If the delegate is unable to carry out this practical assessment, for example, because they cannot kneel, then they will not pass the course and will not gain the qualification.  In exceptional circumstances, delegates who are not able to kneel may be able to carry out the task from a standing position, and this is acceptable.

This qualification is valid for a period of 3 years, and will be issued to those who have met the required standard.. The learner needs to re-take the qualification before the certificate expiry date to remain qualified by attending a full one day/six hour Emergency First Aid at Work course.

Delegates will be provided with a course manual to keep.

Essential Information
Session Session Date Session Time Session Venue Map
1 25 June 2021 09:30 - 16:30 Jury's Inn Hotel (behind. Brighton Station) - Suite 1 Map