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Code: BH/18/1335 Building Your Resilience (EVENT FULL)

Being resilient can help you bounce back in tough times, cope with additional pressures and stay healthy in times of change. Learning habits that build your resilience, ready for more turbulent times, will prevent you becoming over-whelmed by circumstances and keep you healthier in body and mind.

This short course will introduce you to a resilience model against which you will self-assess against your current state of resilience, show you how a stronger base of resilience will help you cope with changes at work and home, and give you a taste of mindfulness exercises that can keep you calm and focused in stressful times.

Essential Information
Session Session Date Session Time Session Venue Map
1 03 September 2018 09:30 - 13:00 Brighton Town Hall - Volks Room Map

Code: BH/18/0145 Emotional Labour and Reflective Practice

People experiencing or at risk of homelessness experience high levels of personal distress. Working with this group of people requires high levels of social skills and ‘emotional intelligence’. This brief course will provide you with an opportunity to consider the impact of emotional labour, the concept of the drama triangle and consider models of reflective practice and try using a reflective practice on a real word experience.

Essential Information
Session Session Date Session Time Session Venue Map
1 03 September 2018 09:30 - 16:30 Housing Centre - Ground Floor Training Room Map

Code: BH/18/0984 People & Performance Management - 2 day course

This course is specifically for Brighton & Hove City Council managers and staff who are moving into or aspiring to management roles in the near future at the council
 
This two day course will provide an opportunity for managers to discuss and debate the challenges they face in managing performance at Brighton & Hove City Council. Opportunities will be available to explore different approaches to managing performance and how to manage both effective performers and staff who are underperforming.

Part of the course will involve finding out about the HR policies and procedures you need to know and carry out to deliver your role effectively.


A central component of the course will be analysing our performance as managers by identifying our strengths and areas for development in our managerial roles.


This is a skills based course with plenty of opportunities to work in small groups, develop skills and receive peer feed-back.


The course will offer a variety of management tools to enable managers to develop their management practice.

Essential Information
Session Session Date Session Time Session Venue Map
1 03 September 2018 09:30 - 16:30 Hove Town Hall - Training Room G108 Map
2 04 September 2018 09:30 - 16:30 Hove Town Hall - Training Room G108 Map

Code: BH/18/1403 Personal Safety Awareness - Bespoke for Revenues & Benefits staff only

Please note: this is a bespoke training for the Revenues & Benefits Team ONLY .

This half day Personal Safety Awareness training course has been developed specifically for staff working in the Customer Service Centre on self-serve days.

 

 

 

 

Essential Information
Session Session Date Session Time Session Venue Map
1 03 September 2018 13:30 - 17:00 Brighton Town Hall - Volks Room Map