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Code: BH/22/0874 Personal Safety and De-escalation Techniques online sessions (Zoom) - Tenancy Team - Housing Services only

This training is for staff in the Tenancy Team - Housing Services only.

The course aims to increase participants’ confidence in dealing with potentially challenging or volatile situations by equipping them with a range of techniques and strategies that can be used to de-escalate situations.  It also focuses on safe working practices when lone working including strategies, control measures and precautions to minimise risk.
 
This training is provided over two half days via Zoom. 

Dates:
Part 1 - 30 May - 9.30 - 12.30
Part 2 - 31 May - 9.30 - 12.30

You would need to attend both sessions.

Essential Information
Session Session Date Session Time Session Venue Map
1 30 May 2022 09:30 - 12:30 Zoom Map
2 31 May 2022 09:30 - 12:30 Hollingbury Golf Course Map

Code: BH/22/0877 Coaching Skills for Managers (for identified managers in Children's services only)

The aim of the programme is to introduce a coaching approach into your supervision practice in order to:

  • Improve the quality of supervision         
  • Embed the role of the ‘manager as coach’ to develop skills and resilience in workers
  • Achieve accountable decision-making through the supervision process

The elements of the programme include:
  • Five half day practical and participative workshops
  • Exercises, demonstrations, practice and discussion
  • Direct observation of supervision practice, providing structured feedback and identifying areas for individual development

Essential Information
Session Session Date Session Time Session Venue Map
1 26 April 2022 09:30 - 12:30 Moulsecoomb Hub South - Conference Room 1 Map
2 03 May 2022 09:30 - 12:30 Moulsecoomb Hub South Map
3 17 May 2022 09:30 - 12:30 Moulsecoomb Hub South - Conference Room 4 Map
4 31 May 2022 09:30 - 12:30 Great Hall, Moulsecoomb Hub North Map
5 14 June 2022 09:30 - 12:30 Moulsecoomb Hub South - Conference Room 4 Map

Code: BH/22/0929 Microsoft Teams Owners Training

This course covers the essential features in Microsoft Teams required for managing your team, such as managing team settings, membership and communications. The course will train you to create, manage, maintain and close your collaborative workspaces effectively and securely. 
 
Course contents 

  • Overview of Teams 
  • Creating a team 
  • Managing and maintaining your team 
  • Managing Files 
  • Closing your team 
  • Q&A 

Note: This course is designed for intermediate users of Microsoft Teams. Please attend the Introduction to Microsoft Teams training before attending the session. You will only need to attend this course if you manage a team.

Essential Information
Session Session Date Session Time Session Venue Map
1 31 May 2022 14:00 - 16:00 Microsoft Teams Map