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Code: BH/19/0074 Embedding One Council approach - Customer Experience Ambassadors Awareness Raising Session (invitation only)

The ‘One Council Approach’ will raise awareness about a way of working where customers experience a response which is similar in ‘style’ and consistently helpful regardless of any service customers approach. This will contribute to the Council achieving its vision for customer services “Getting things right first time, every time!”

This course is for those who are identified as Customer Experience Ambassadors.  

Participants will have attended train the trainer and will be expected to deliver similar awareness raising sessions to other Council colleagues. We will continue to refine the key messages based on feedback from you and your colleagues during this session.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 April 2019 09:30 - 13:00 Brighton Town Hall - Volks Room Map

Code: BH/19/0822 Prostate Cancer Awareness - 1:45 to 2:45pm (EVENT FULL)

Prostate Cancer- the most common cancer in men in the UK, with more than 40,000 new cases each year.

Did you know many people with early prostate cancer don’t have any signs or symptoms. However there are some things that may mean you're more likely to get prostate cancer, these are called risk factors, learn more about these and signs and symptoms.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 April 2019 13:45 - 14:45 Brighton Town Hall - Volks Room Map

Code: BH/19/0689 Prostate Cancer Awareness - 3 to 4pm (EVENT FULL)

Prostate Cancer- the most common cancer in men in the UK, with more than 40,000 new cases each year.

Did you know many people with early prostate cancer don’t have any signs or symptoms. However there are some things that may mean you're more likely to get prostate cancer, these are called risk factors, learn more about these and signs and symptoms.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 April 2019 15:00 - 16:00 Brighton Town Hall - Volks Room Map

Code: BH/19/0557 Safer Handling of Children - Basic Awareness (Sun Valley Nursery Staff) (EVENT FULL)

This course is suitable for Children’s Services and CVS practitioners and carers whose role involves lifting and handling of children and must be completed before undertaking any handling of children in the workplace.
 
If you require a refresher course in safer handling please book on ‘Safer Handling of
Children - Refresher’ which needs to be undertaken within 12 months of completing this awareness course.


The Manual Handling Operations Regulations 1992 came into force in January 1993. This legislation places a duty on employers to implement measures to reduce the risks to the staff who are required to undertake manual handling tasks. This course is designed to increase staff awareness of the possible injuries to themselves and to enable them to carry out transfer operations safely.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 April 2019 09:30 - 12:30 Sun Valley Nursery - Venue Map