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Code: BH/17/067 Personal Safety Awareness (for Sheltered Housing only) (EVENT FULL)

Seniors housing staff are specialist front line housing workers that work alone most of the time with an older client group. This can present a range of challenges which can impact on their safety and wellbeing.

Violence and aggression at work is one of the highest causes of reported incidents. This course aims to increase your awareness of the personal safety risks  associated with your job and different ways of controlling them.

Topics covered include: forms of violence and aggression and tolerance levels, potential triggers, early warning signs, personal safety tips and methods to diffuse/calm confrontational situations.

Information will also be provided on procedures and systems to manage personal safety issues at work and the support services available for staff affected by violence and aggression at work.

Essential Information
Session Session Date Session Time Session Venue Map
1 08 August 2017 13:30 - 17:00 Housing Centre - First Floor Training Room Map