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Code: BH/19/0075 Embedding One Council approach - Customer Experience Ambassadors Awareness Raising Session (invitation only)
The ‘One Council Approach’ will raise awareness about a way of working where customers experience a response which is similar in ‘style’ and consistently helpful regardless of any service customers approach. This will contribute to the Council achieving its vision for customer services “Getting things right first time, every time!”
This course is for those who are identified as Customer Experience Ambassadors.
Participants will have attended train the trainer and will be expected to deliver similar awareness raising sessions to other Council colleagues. We will continue to refine the key messages based on feedback from you and your colleagues during this session.
Code: BH/19/0331 Safer People Handling - Basic Awareness (EVENT FULL)
Numbers on the course are strictly limited to allow time for all participants to practice the various transfer techniques and use of the transfer aids.
Participants will receive an attendance certificate to show that they have received training under the Manual Handling Operations Regulations 1992.
Code: BH/19/0290 TribePad System Training (morning session) (EVENT FULL)
TribePad is the Council's new e-Recruitment system and goes live on 1st April 2019. This training has been designed to give you the base skills required to navigate the system, submit and monitor requisitions and complete the candidate on boarding process. We will also cover best practice approach to recruitment.Essential Information
|Session||Session Date||Session Time||Session Venue||Map|
|1||09 April 2019||09:00 - 12:00||Brighton Town Hall - Revs and Bens Training Room (1st Flr)||Map|