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Code: BH/21/1465 Safer People Handling - Practical Session Only - Morning - BHCC staff only (EVENT FULL)
Before attending this practical session you must have completed the knowledge and theory element of safer people handling by either completing:
‘Safer People Handling – Knowledge and Theory Session’ via Teams or ‘Safer People Handling - Adults – Interim COVID-19 Distance Learning’ elearning.
This session follows on from the Teams session / distance learning and covers transfer techniques and the use of transfer aids. Due to Covid-19 this training session will only be covering the practical element.
This practical session is only for Brighton and Hove City Council Adult Social Care staff. This practical session is open to both new starters and staff refreshing.
Certificate - please note your certificate for this course will only show you having covered the practical elements of Safer People Handling. To be fully certificated for Safer People Handling this certificate must be accompanied by the certificate covering the knowledge and theory element of Safer People Handling. It is expected that both courses/sessions are completed within a reasonable timeframe.
The programme has been amended due to the Covid-19 outbreak and infection prevention control measures and special instructions for attending this course are detailed in the attached document. Please ensure these are read and understood before applying and attending the programme. Delegates can also request a full copy of the risk assessments that cover this training course.
Please note: - this course is open to adult social care staff across the council. Whilst the course is delivered in a covid secure way, please consider with your manager whether it is essential for you to attend as the delegates may be a mix of staff from different workplaces. Where possible, if you are able to attend with another member of staff in your organisation you will be placed together.
The practical training session will take place with a maximum of 4 delegates and will last for 3 hours. If you are unable to participate in the practical training session please do not book on this training session as you must be fit and well to participate.
During these current times delegates will need to enter Montague House by using the wooden gate on Somerset Street. This will be open on the day, behind the wooden gate you will find the back door into the manual handling training room.
To access the distance learning you will need to go on to the learning gateway and click on the box that says - Covid-19 - Deployment and New Starters, then click on the box that says online learning and elearning, then scroll down to Covid-19 Elearning Category, then click on "click here to see Covid-19 elearning section" then scroll down to the Safer People Handling – Adults – Interim Covid-19 Distance Learning. Delegates need to click on full details and then click on Continue. You will then be able to start this online course which covers the knowledge and theory in Safer People Handling.
Code: BH/21/1552 The Body Speaks: Communication Skills Online
This is a highly interactive workshop designed to help people to build rapport and increase their influence when communicating online.
Why body language?
The human body is a highly sensitive social communication system. On a subtle, sub-verbal level, trust is gained or lost by how we move, breathe and sound. Our behaviour is physical. It can be used for building positive, engaged relationships over a short space of time. Our reliance on this bio-feedback of physical and vocal behaviour has enabled us to collaborate and create a sense of community over thousands of years. When we relate to others, the body ‘speaks’…!
How we sound reveals what we feel about a particular topic. This is passed on to our listeners. We can enliven others, inspire them or switch them off with the tone of our voice. As we communication more online there is less ‘live’ behaviour available to get to know someone and build trust. We rely more on the pitch and tone of their voice to build a profile of them socially and generate rapport. What was previously just one part of a bigger behavioural ‘system’ is now a primary indicator of confidence and warmth. We are how we sound…!
Why do this workshop?
We are becoming increasingly disengaged from physical/social stimuli as we remain more stationary and in a domestic environment. This leads to unprecedented amounts of social disconnect. Even when we leave the house, we have been covering up our faces in the company of others. Communication with clients, customers and colleagues is often reduced exclusively to a screen. The nervous system will only activate what is being used and closes other systems down. This includes our embodied and vocal responses needed for optimised face-to-face social engagement.
Code: BH/21/1405 Train the Trainer online (Microsoft Teams) (EVENT FULL)
This course aims to provide a good introduction to all elements of delivering effective training online and build the attendees confidence. There may be the opportunity of a follow-up session on delivering in-person at a later date.Essential Information