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The aim of the programme is to introduce a coaching approach into your supervision practice in order to:
|Session||Session Date||Session Time||Session Venue||Map|
|1||26 April 2022||09:30 - 12:30||Moulsecoomb Hub South - Conference Room 1||Map|
|2||03 May 2022||09:30 - 12:30||Moulsecoomb Hub South||Map|
|3||17 May 2022||09:30 - 12:30||Moulsecoomb Hub South - Conference Room 4||Map|
|4||31 May 2022||09:30 - 12:30||Great Hall, Moulsecoomb Hub North||Map|
|5||14 June 2022||09:30 - 12:30||Moulsecoomb Hub South - Conference Room 4||Map|
This training is for staff in the Tenancy Team - Housing Services only.
The course aims to increase participants’ confidence in dealing with potentially challenging or volatile situations by equipping them with a range of techniques and strategies that can be used to de-escalate situations. It also focuses on safe working practices when lone working including strategies, control measures and precautions to minimise risk.
This training is provided over two half days via Zoom.
Part 1 - 30 May - 9.30 - 12.30
Part 2 - 31 May - 9.30 - 12.30
You would need to attend both sessions.
This course covers the essential features in Microsoft Teams required for managing your team, such as managing team settings, membership and communications. The course will train you to create, manage, maintain and close your collaborative workspaces effectively and securely.