Accessibility Statement

Accessibility statement for the Brighton & Hove Learning Gateway

This accessibility statement applies to the Brighton & Hove Learning Gateway. The Gateway allows users to access a variety of training materials and e-learning, as well as to book training courses online.

This website is run by Brighton & Hove City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.

The Public Sector Bodies (Website and Mobile Applications) Accessibility Regulations 2018 state that websites and mobile applications must be accessible by being: perceivable, operable, understandable, and robust.
The regulations require that websites and mobile applications owned by Public Sector Bodies are compliant with the regulations by 23rd September 2020.
http://www.legislation.gov.uk/uksi/2018/852/contents/made

Public Sector Bodies websites and mobile applications should be reviewed in line with the Web Content Accessibility Guidelines (WCAG) 2.1AA.
https://www.w3.org/TR/WCAG21/

A full accessibility audit has been carried out detailing the accessibility status of the website: https://learning.brighton-hove.gov.uk
The site was reviewed in line with the WCAG 2.1AA guidelines.

Brighton & Hove City Council have reviewed the audit and have implemented the following improvements across our main user pages:

Guideline 1.3.1 Info and Relationships

The intent of this guideline is to ensure that the website structure is logical and that each section of content has a clear relationship with the content around it. Visual cues, such as line breaks, tables, and bolding are used to help users understand content. Assistive technology relies heavily on correct formatting and logical structures to work.
https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships
The Brighton & Hove Learning Gateway System currently uses HTML to format content and has been updated to use CSS for styling. This update will make Brighton & Hove compliant with the guideline 1.3.1 by ensuring that all content is presented in a logical structure and can be perceived by assistive technologies.

Guideline 1.4.3. Contrast (Minimum)

Guideline 1.4.3. intends to ensure that all users, including those with visual impairments, can perceive text against a background. The contrast ratio between text and background is at least 4.5.1. Text that is 18 pixels or larger (or 14 pixels or larger, if bold) has a lower minimum contrast ratio of 3:1 and text that does not relay information is exempt from the above regulation. Text should be light on a dark background, or vice versa.
https://www.w3.org/WAI/WCAG21/Understanding/contrast-minimum.html
All text will have a minimum contrast ratio of 4:5.1. This update will make Brighton & Hove CPD compliant with guideline 1.4.3 by meeting the minimum contrast ratio of 4:5.1 for text smaller than 14 pixels against a background.

Guideline 2.4.4. Link Purpose (In Context)

Guideline 2.4.4. intends to ensure that users can understand the purpose of each link so that they can decide whether they want to follow the link. Assistive technologies use link text to help users chose which links to follow. Link text should accurately describe the purpose of the link.
https://www.w3.org/WAI/WCAG21/Understanding/link-purpose-in-context
Updates will be made to the links displayed in Search Results on both CPD and eLearning to ensure that all link titles are unique.
The Homepage icon text will be added to the icon hyperlink for the Brighton & Hove Homepage.
This update will make Brighton & Hove Learning Gateway compliant with guideline 2.4.4. by ensuring that the purpose of the link is accurately depicted in the link title. This will support users, and those utilising assistive technologies, in determining whether to follow a link on a webpage.

Guideline 3.3.1. Error Identification

Guideline 3.3.1 intends to ensure that users are aware when an error has occurred and can determine what is wrong; assistive technologies should be able to perceive error information. For example, screen reader users may not be aware there was an error and abandon the form before they are informed of the source of the error.
https://www.w3.org/WAI/WCAG21/Understanding/error-identification
There are error messages on Brighton & Hove Learning Gateway that are given to end users in a pop-up warning rather than on the same page as the source of the error.
The Registration Page for end users and the Request a Place page for end users will be updated.
Only the forms on the Registration Page and the Request a Place page will be updated. Following a full review of the work involved to implement the above change on all webpages and to do so would be considered a disproportionate burden to our business. Please see further information on this in the provided accessibility statement.
The above update will not make Brighton & Hove Learning Gateway fully compliant with Guideline 3.3.1. but does achieve partial compliance by ensuring that users and users with assistive technologies can access error information on high traffic pages.

Guideline 3.3.2. Labels or Instructions

Guideline 3.3.2. intends to ensure that all users, including those who utilise assistive technologies, are able to identify what input data is required for forms. Users should be able to easily accomplish the task of filling in a form without undue confusion or navigation.
https://www.w3.org/WAI/WCAG21/Understanding/labels-or-instructions
There are currently forms on Brighton & Hove Learning Gateway which do not have visual or programmatic labels.
Forms on Brighton & Hove Learning Gateway will be updated to contain labels.
This update will make Brighton & Hove Learning Gateway compliant with Guideline 3.3.2. by ensuring that all users, including those who rely on assistive technologies, can identify what input data is required by any forms on all webpages.

Guideline 4.1.2. Name, Role, Value

Guideline 4.1.2. intends to ensure that assistive technologies can access and utilise all functionality on a webpage. All elements must be built in a way that can be recognised by various assistive technologies.
https://www.w3.org/WAI/WCAG21/Understanding/name-role-value
Most pages on Brighton & Hove Learning Gateway contain elements that do not have an identified “Name”, “Role,” or “Value”.
Updates will be applied on Brighton & Hove Learning Gateway to apply a Name, Role, and Value to all pages and elements.
This update will make Brighton & Hove Learning Gateway is compliant with guideline 4.1.2. by ensuring that all elements on all pages have an applied “Name,” “Role”, and “Value”; all elements will be interpretable by assistive technologies.

Guideline 3.3.3. Error Suggestion.

Guideline 3.3.3. intends to ensure that a user receives a useful suggestion for correction if incorrect information is input into a form. An input error is defined as “information input by a user not accepted by the system” An example of this would be a user inputting a date in the incorrect format but not being informed of the correct format to rectify the error.
https://www.w3.org/WAI/WCAG21/Understanding/error-suggestion.html
Forms will be updated to include suggestion text which will inform the user of the correct format for the incorrectly entered field.
This update will make Brighton & Hove CPD compliant with guideline 3.3.3. by providing a useful suggestion to end users if incorrect information is input into a form.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact our Learning & Development Team: learning@brighton-hove.gov.uk

We’ll consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Learning & Development Team using the contact details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Brighton & Hove Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations


Following a full review of the work involved to implement the following changes on all webpages the guidelines below would be considered a disproportionate burden to our business. We will continue to monitor feedback and look to make improvements where we can in the future

Guideline 2.4.2 intends to use helpful and clear page titles. This refers to the page title that is displayed in the browser, i.e. the page title displayed in the tab on your browser bar. There are some elearning pages where this has not been fully imlpemented

Guideline 2.4.5.  This guideline intends multiple ways that users can find pages.  We will add links and shortcuts to pages as we continually develop the website

Guideline 2.4.7.  This guideline is to ensure keyboard focus is visible and clear. Keyboard focus refers to the highlighted box around buttons and links when navigating a website using keyboard controls.

Guideline 3.1.1 This guideline is to each page has an assigned language for all users, including those using assistive technology. All users are aware of the language.


When we publish new content, we’ll make sure it meets accessibility standards.

PDF and MS Word docs
Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader.

We'll improve these as much as possible so they are accessible. We'll also replace as many PDFs as possible with accessible HTML pages.

If you struggle with accessibility on any of these documents, please contact us at learning@brighton-hove.gov.uk.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018, if they’re not essential to providing our services. 

Any new PDFs or MS Word documents we publish on our website will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.


Preparation of this accessibility statement

This statement was prepared on 8th February 2022. It was last reviewed on 8th February 2022.

This website was last tested on 22/2/2021. The test was carried out by Webbased Ltd

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