The Quality Assurance Framework

Quality Monitoring Team - The Quality Assurance Framework

What is the framework about?

This Quality Assurance Framework describes Brighton & Hove City Council’s (BHCC) approach to assuring the quality of care we commission. The framework covers people who are living in a care home (nursing & non-nursing), receiving support in the community or any other care support to remain as independent as possible e.g. supported living. The Quality Assurance Framework will direct how quality of care is measured and responded to by the council’s Health & Adult Social Care Quality Monitoring Team (QMT). The team works in partnership with other key stakeholders who include; Clinical Commissioning Group (CCG), BHCC Commissioners, and Care Quality Commission (CQC). 

This quality assurance framework provides a comprehensive formalised approach to ensure that good quality care is being provided in the commissioned services stated above. Good quality care means that people feel safe, empowered by the services they receive and are enabled to live independent lives as defined by them. The QMT will provide an overview of what a ‘good’ and ‘safe’ provider service should look like, whilst complying with the council’s commissioning & contract arrangements. The QMT provide assurance, and contact with professionals or other key stakeholders where required. For services with significant quality concerns providers will receive support for a non-specific period of time until guarantees are evidenced through quality assurance audits, or CQC (who are the regulator for all ‘registered’ care providers) inspection reports or both.

Download the Framework


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